Sales Conditions

Shipping & Packaging

The delivery of products purchased by site with GLS Courier.

Delivery Service – Italy
Cost up to 30 kg
supplement countersign + 5,00 €
supplement Livigno + 40,00 €
Delivery Service – Europa
Cost up to 30 kg
20,00 €
30,00 €


40,00 €

For shipments to other European and Extra European countries please contact to require a service charge. Any costs of VAT and customs duties are charged to the recipient.

Any storage costs due to non-delivery of the package (the recipient is not present or other) and / or inability of the courier to deliver a package because the data (address or name) provided a Scooter The Fero are incorrect; they are paid by the recipient.

Product Availability & Delivery Time

available: Delivery time: delivery time: 1-7 working days* after payment received.

available on backorder: the product is purchased on customer request. Delivery time: 7-20 working days* after payment received.

out of stock: Product is not available

* from Tuesday to Friday

Payment methods

Advanced Bank Transfer

The articles ordered by the customer will be withheld until receipt of proof of the transfer. The e-mail address to send the transfer receipt is:
The sending of the ordered happen only when the actual crediting of the amount due (or after receipt by mail of the bill of transfer), which must take place within 10 (ten) business days from the date of acceptance. Exceeded these limits, the order will be automatically canceled. The purpose of the bank transfer must necessarily bring order number, name and surname of the customer who placed the order.
Coordinates to make the payment will be provided during the purchase process.


The data on the card or c / c connected to the Paypal account will not be shared with Scooter The Fero because the system does not transmit sensitive data.

Countersign (Only for shipments to Italy)

The receipt is inserted in the package. If you want an invoice, please indicate this in the order notes. Once the receipt has been issued, it will no longer be possible to request an invoice.

Product warranty

SCOOTER THE FERO ensures that products purchased on the site have warranty to Italian rule within the meaning of Legislative Decree. N. 24 of 2002 which implemented in Italy the Directive 1999/44 / EC on guarantees for consumer goods.

For “GUARANTEE” means the repair or free replacement of components or parts of the object recognized by its manufacturer to be defective in manufacture or material. This warranty does not cover accidental damage or damage resulting from loss, loss of use of the product, damage due to loss of information, stored by the customer in any form. It also accepts no responsibility for any damage that may directly or indirectly, to persons, things or animals resulting from the failure to follow instructions given in the appropriate operational booklet, especially the warnings regarding INSTALLATION, USE AND MAINTENANCE OF ‘OBJECT.

For the home user, ie the person who buys goods for purposes not related to his professional activities, it will apply the Legislative Decree February 2, 2002, n.24. – Articles. 1519-bis and following of the Civil Code – (Two years with the legal conditions).

For other buyers, that instead purchase with VAT, will be worth the legal guarantees provided for in Articles 1490 and following of the Civil Code (One year after delivery to the legal conditions). The guarantee is valid from the day you receive the goods and can only be exercised if it is in possession of the invoice and / or receipt that is attached to each shipment.

In the event that you receive goods is not accompanied by an invoice and / or receipt (check well in the box) please the customers request it immediately by e-mail, then you can no longer receive it and you will lose the ability to given assistance.
The warranty DOES NOT APPLY to the damage caused by neglect, use and incorrect installation and NON CONFORMING warnings and indications in the instruction manual or installation, by misuse, maltreatment, impairment, atmospheric phenomena, overvoltage and overcurrent, insufficient or irregular power supply, adaptation or modification, it ‘to damage caused by incorrect use or contradiction with the technical and / or safety measures required in the country where the object is used.

If, during the warranty period, one or more parts are replaced for repair with part or more parts not authorized by the relevant manufacturers, or do not meet the quality and safety measures appropriate to the same, or if the repair is carried out by UNAUTHORIZED staff, the buyer loses the right to compensation WARRANTY.
The warranty terms also decay for electrical parts and wear parts such as batteries, power supplies, cables, bearings, seals, etc.

Right of withdrawal

The legislation provides that the right of withdrawal be exercised only by individuals (consumers) acting for purposes that are unrelated to his business.

The right of withdrawal, therefore, NOT be exercised by legal persons and natural persons acting for purposes related to a business. Excluded from the right of withdrawal also purchases made by retailers or by those who in any way purchase for resale to third parties.

The consumer has the right to cancel the contract within 14 working days from receipt of goods, provided that the product is intact, in its original packaging and complete with all its accessories, if any, including manuals.

The right of withdrawal can be asserted as long as the asset has not been a user.

To exercise his right of withdrawal, the consumer must inform the company SCOOTER THE FERO by e-mail, communicating unequivocally his decision to withdraw from the contract.

The goods must be returned to SCOOTER THE FERO (prior arrangement) no later than 14 days from the date of notice of withdrawal from the contract.

For return if possible use the original packaging with all accessories and items. If necessary, use a protective overpack. If the original packaging is no longer available, use a suitable packing such as to provide sufficient protection against transport damage.

Return fees are charged to the customer.

Upon arrival, the product will be examined and tested, in the event of tampering or damage, the withdrawal cannot be exercised.

To make the refund will use the same means of payment used for the original transaction, unless otherwise agreed with the consumer. The refund does not involve any cost to the consumer. We may refuse to make a refund to the receipt of the goods or until the consumer there proves he sent back the goods, whichever of the two conditions occurs first.


Legal notice
Scooter The Fero
P.Iva IT04125710238
via Dante Alighieri, 33 – 37069 Mozzecane VR